Contact is a call management system, using an intelligent interface and flexible scripts with the aim of retaining and reconnecting with the customer at the appropriate time.
- Can be used at site level within your dealership or via an external customer management centre
- Automatic generation of bespoke contact lists, ranging from aftersales retention, deferred work follow-up and customer satisfaction
- Configurable contact cycles
- Pre-programmed objection handling and callback shortcut buttons
- Tailored SMS and email templates
- Activity reporting and lost sale analysis.