Digital Automotive Aftersales

Aftersales

The ways in which customers and teams wish to interact are constantly evolving. Ensuring that your aftersales operation is moving with the wider industry is key to ensuring that you are delivering the best possible customer experience and also supporting your team to work as efficiently as possible.

Going digital is a journey your retailer will go through to transform its working practices, from traditional processes that are often paper-based, through to digital functions to streamline the way you work including: removing paper-based job cards and replacing them with fully digital alternatives, providing online check-in and checkout functionality for your customers and allowing them to book their service online, with direct checks against your resource availability.

The retail landscape is continuing to evolve, so is your dealership ready to embrace a digital future?

By implementing digital solutions, your dealership can:

  • Create a fully digital experience for your customers

  • Increase efficiency through automated workflows

  • Empower service advisors with digital tools to engage with customers faster

  • Allow online service bookings with real-time resource checks

  • Save time and money by going paperless

  • Provide greater flexibility with customer check-in and checkout solutions

Real Time Communications offer a range of solutions that enable you to go digital:

For more information on the products, follow the links above or contact us today.

Get in contact with us today.

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Contact us

RTC Automotive Solutions
Suite 4 The Pavilions,
Bridge Hall Drive,
Bury BL9 7NX

info@rtcauto.co.uk
0161 249 6600