Digital Automotive Aftersales
Aftersales
The ways in which customers and teams wish to interact are constantly evolving. Ensuring that your aftersales operation is moving with the wider industry is key to ensuring that you are delivering the best possible customer experience and also supporting your team to work as efficiently as possible.
Going digital is a journey your retailer will go through to transform its working practices, from traditional processes that are often paper-based, through to digital functions to streamline the way you work including: removing paper-based job cards and replacing them with fully digital alternatives, providing online check-in and checkout functionality for your customers and allowing them to book their service online, with direct checks against your resource availability.
The retail landscape is continuing to evolve, so is your dealership ready to embrace a digital future?
Digital Automotive Aftersales is available within the PRO Tier of RTC Aftersales.
By implementing digital solutions, your dealership can: