Empowering your Aftersales team.
We’re specialists in developing integrated software for automotive retailers – streamlining aftersales operations, we provide you with ultimate flexibility.
By simplifying processes and tracking performance, we help retailers improve their efficiency and drive profitability.
Why RTC?
Our Solution.
We have developed a solution to support you every step of the way through our integrated platform, helping to streamline processes, increase efficiency and drive more profit.
RTC Aftersales.
A complete solution for your Aftersales team. Book service and repair work, utilise full eVHC, track all jobs in place through Workshop Management and create full outbound campaigns to maximise your service opportunities. Various tools can be configured, allowing your customer to interact with your retailer online removing need for physical paper based job cards – creating a fully digital experience for your business and customer, saving you time and money in the process.
Client Testimonials.
“Customers can book their annual service and MOT online, through our website, which links in real-time directly to our available hours, with a live view of our while-you-wait times, courtesy car or collect and deliver service – job done!”
Pauline Turner
Aftersales Director
“Our customer preferences are changing rapidly. Through RTC, we can quickly adapt our customer service processes to offer more self-serving, digital-focused means of dealership interaction in line with our customer needs.”
Andrew Middleton
Aftersales Director
“We are focused on doing everything we can to meet our customers’ evolving needs. In partnership with RTC we have ramped up the digital side of our business so we can deliver seamless workshop bookings, complementing our existing web-based solutions.”
John Richardson
Head of Application Services
We have seen real results in retailers that have made the move to fully digital – making efficiency and productivity gains across their team.
News.
Shortlisted for AM Awards 2025 – Supplier of the Year
We are delighted to announce CitNOW Group has been shortlisted for Supplier of the Year in
REALInsights is evolving to CitNOW Insights
We are thrilled to share some exciting news – RTC REALinsights is evolving into CitNOW Insights!
CitNOW Group achieves ISO 27001 certification
We are delighted to announce that CitNOW Group have secured ISO 27001 UKAS certification, confirming they
