Automotive Workshop Management

Aftersales

Your Aftersales team are the hub of your business – ensuring that your aftersales workshop is running smoothly is key to improving efficiency and increases profitability for your dealership.

Workshop management solutions allow you to get a clear view of all activity in your workshop, resource utilisation and availability, technician efficiency and productivity, and the status of each vehicle, giving your team complete transparency of the vehicle status and support better customer outcomes.

Utilising your workshop data allows you to create full outbound customer contact campaigns, to maximise your service opportunities – bringing customers back to your workshop for service and repair work, and building customer loyalty as a result.

By implementing a full workshop management solution, your dealership can:

  • Get a single clear view of all vehicles and their current status

  • Manage all your resources efficiently

  • Receive notifications on job status and actions required for follow-up

  • Target technician efficiency and activity

  • Create bespoke customer contact activity

  • Drive operational improvements and efficiencies.

Real Time Communications offer a range of solutions that include full Workshop Management:

For more information on the products, follow the links above or contact us today.

Get in contact with us today.

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Contact us

RTC Automotive Solutions
Suite 4 The Pavilions,
Bridge Hall Drive,
Bury BL9 7NX

info@rtcauto.co.uk
0161 249 6600