Automotive Workshop Management
Aftersales
Your Aftersales team are the hub of your business – ensuring that your aftersales workshop is running smoothly is key to improving efficiency and increases profitability for your dealership.
Workshop management solutions allow you to get a clear view of all activity in your workshop, resource utilisation and availability, technician efficiency and productivity, and the status of each vehicle, giving your team complete transparency of the vehicle status and support better customer outcomes.
Utilising your workshop data allows you to create full outbound customer contact campaigns, to maximise your service opportunities – bringing customers back to your workshop for service and repair work, and building customer loyalty as a result.
By implementing a full workshop management solution, your dealership can:
Get a single clear view of all vehicles and their current status
Manage all your resources efficiently
Receive notifications on job status and actions required for follow-up
Target technician efficiency and activity
Create bespoke customer contact activity
Drive operational improvements and efficiencies.
Real Time Communications offer a range of solutions that include full Workshop Management:
For more information on the products, follow the links above or contact us today.
