Empower your Aftersales team
REALaftersales provides a complete solution for your Aftersales team. Empower them to book service and repair work, utilise full eVHC, track all jobs in place through Workshop Management and create full outbound campaigns to maximise your service opportunities.
Full eVHC solution
Real-time DMS integration for accurate booking management
Fully scripted booking, deployable in dealership and/or contact centres
Track your jobs in real time and make changes to keep you on track
Automatic generation of bespoke contact lists
Brings all your third parties into a single user journey, in a fully integrated solution.
What’s included.
We understand the challenges retailers face each day and have worked to create a single system that links all of your third-party providers together in one place. This complete platform helps you to be more efficient and simplifies your teams’ day-to-day tasks.
| Products |  |
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| Features | |||
| Workshop* |  |
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| Inspection | |
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| 3rd Party Integrations | |
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| Reporting | |
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| Outbound** | |
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| Inbound Booking |  |
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| Online Booking (optional add-on) | |
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| Online Check In (optional add-on) | |
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| Online Check Out (optional add-on) | |
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| Paperless Service (optional add-on) | |
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| Valet App (optional add-on) | |
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| Storage*** (optional add-on) | |
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*Basic version only for REALevhc
** Deferred campaigns only for REALevhc
***Full upgrade to REALstorage available
What’s included.
We understand the challenges retailers face each day and have worked to create a single system that links all of your third-party providers together in one place. This complete platform helps you to be more efficient and simplifies your teams’ day-to-day tasks.
*Basic version only for REALevhc
** Deferred campaigns only for REALevhc
***Full upgrade to REALstorage available
Integration is at the heart of everything we do at RTC.
We have a range of pre-built tools for our customers to use – but, if you want to use an existing provider, it’s no problem!
Steps to success.
How will your Aftersales team be transformed once a complete
aftersales solution is in place?
1. Coordinate your team
Create a plan to coordinate your Aftersales team, from technician to service manager.
2. Book, inspect and track customers
Implement our proactive solutions and engage your team to book, inspect and track customers throughout their journey with you.
3. Feel in control
Feel in control of your business through a coordinated approach, delivered seamlessly by your team.
Key features.
