Online Check-In.
Aftersales
At REALtime Communications we offer a range of solutions to support you and your customer when bringing their vehicle in for service or repair work. From in showroom solutions to customers checking in on their mobile phone, we have a solution that will work for you and your team.
In Showroom.
Your customer can choose to either Checkin themselves using a fixed tablet, or one of your team can check the customer in on their behalf, all in simple user friendly solution.
On Mobile.
For customers on the go, they can choose to Check-In directly using their mobile device. Its quick and easy to use and lets your team know the vehicle is ready to be worked on.
Upsell.
Additional upsell items can be added to by the customers directly via the app. These fully configurable items encourage upsell and increase aftersales revenues.
Additional upsell items can be added to by the customers directly via the app. These fully configurable items encourage upsell and increase aftersales revenues.
*Front end system may vary from the one shown, please contact your account manager for full details. Additional licence fee applicable for use of Online Self Checkin.
By implementing Online Service Booking, your dealership can:
- Integrate directly with RTC Booking and Workshop Management
- Enable integration with approved key drop box providers
- Configure bespoke upsell items, direct to the consumer
- Ensure compliance with GDPR when recording customer information
- Capture customers signature for authorisation directly within the application
- Deliver a simple and intuitive UX for a fast check in process
Real Time Communications offer a range of solutions that can incorporate Online Service Booking:
For more information on the products, follow the links above or contact us today.
