Cookie Policy

Who we are

Real Time Communications Ltd is the data controller in respect of any personal information to which this privacy policy applies.

You can contact us at our head office address:

Real Time Communications Ltd
Suite 4
The Pavilions
Bridge Hall Drive
Bury
BL9 7NX

Or you can email us: support@rtcauto.co.uk

What are cookies?

A cookie is a small text file of data that a website may put on your computer or mobile device when you first visit a website or page. Cookies contain information that is transferred to your computer’s hard drive. The cookie will help the website to remember your device the next time you visit that website.  In this policy we use the term “cookies” to refer to all files that collect information in this way.

What do cookies do?

There are many actions cookies perform. For example, they can help us to remember your username, your preferences and analyse how well our website is performing.

Certain cookies contain personal information – for example, if you click to “remember me” when logging in to a website, a cookie will store your username and login details. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive at and use our websites, or a user’s general location.

Why does Real Time Communications use cookies on its website?

Cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

What cookies do we use on our website?

We use the following cookies on our website:

  • Essential cookies. These are cookies that are essential to the operation of our website. It is possible to disable these cookies but if you do so, you may not be able to access key areas of our website.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that website users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you and your preferences when you return to our website. This enables us to personalise our content for you, and remember your preferences (for example, your choice of language).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Can you block the cookies on our website?

If you have previously browsed our website and no longer wish to accept cookies, please be aware that some cookies may have already been set. You may delete these cookies at any time via your browser by following these instructions.

You can control cookies via your browser settings by following these instructions.  Please remember,  if you choose to block cookies then your browsing experience may be affected and you may find certain areas of our website do not work properly.

More information about cookies

For more information about how business uses cookies go to www.allaboutcookies.org.

Please see below a breakdown of cookies we use on our website and their expiry periods

SI.No: Cookie Name Duration Category Description
1 CookieLawInfoConsent 1 year Necessary CookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
2 cookielawinfo-checkbox-necessary 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
3 cookielawinfo-checkbox-functional 1 year Necessary The GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
4 cookielawinfo-checkbox-performance 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
5 cookielawinfo-checkbox-performance 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
6 cookielawinfo-checkbox-advertisement 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
7 cookielawinfo-checkbox-others 1 year Necessary Set by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
8 _GRECAPTCHA 5 months 27 days Necessary Set by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
9 muc_ads 1 year 1 month 4 days Advertisement   Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.
10 personalization_id 1 year 1 month 4 days Advertisement   Twitter sets this cookie to collect user behaviour and interaction data to optimize the website.
11 bcookie 1 year Advertisement   Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
12 bscookie 1 year Advertisement   LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
13 fr 3 months Advertisement   LinkedIn sets this cookie to store performed actions on the website.
14 AnalyticsSyncHistory 1 month Analytics Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.
15 ln_or 1 day Analytics Linkedin set this cookie to store information about the time a sync took place with the lms_analytics cookie.
16 _hjFirstSeen 30 minutes Analytics Hotjar sets this cookie to identify a new user’s first session. It stores the true/false value, indicating whether it was the first time Hotjar saw this user.
17 _ga 1 year 1 month 4 days Analytics Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
18 _gid 1 day Analytics Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
19 _gat_gtag_UA_* 1 minute Analytics Google Analytics sets this cookie to store a unique user ID.
20 _gat_UA-* 1 minute Necessary Google Analytics sets this cookie for user behaviour tracking.n
21 _fbp 3 months Analytics Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
22 _ga_* 1 year 1 month 4 days Analytics Google Analytics sets this cookie to store and count page views.
23 vuid 1 year 1 month 4 days Analytics Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
24 UserMatchHistory 1 month Functional LinkedIn sets this cookie for LinkedIn Ads ID syncing.
25 lidc 1 day Functional LinkedIn sets the lidc cookie to facilitate data center selection.
26 li_gc 5 months 27 days Functional Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes.
27 _hjAbsoluteSessionInProgress 30 minutes Functional Hotjar sets this cookie to detect a user's first pageview session, which is a True/False flag set by the cookie.
28 __cf_bm 30 minutes Functional Cloudflare set the cookie to support Cloudflare Bot Management.

Contact us RTC Automotive Solutions Suite 4 The Pavilions, Bridge Hall Drive, Bury BL9 7NX
0161 249 6600
Support Enquiries – support@rtcauto.co.uk
General Enquiries – info@rtcauto.co.uk