Time to stress quality and safety of repairs
By Richard Robinson Almost half (45%) of motorists have “botched” a car repair or maintenance
Will Mobile Servicing Help Aftersales Activty
By Richard Robinson Mobile servicing is gaining traction. Halfords and now the RAC have embraced
The ‘Year of the Pothole’ – take extra time on eVHC checks
By Richard Robinson The AA attended more than 52,000 pothole-related breakdowns in April 2023, with
Unlocking the value: Why investing time in eVHC yields tangible benefits
By Nathan Cooper In the fast-paced world of automotive workshops, time is a precious commodity.
One in ten cars that passed their MOT test should have failed
By Richard Robinson • DVSA found that 12.2% of MOT test results in 2021–22 were
Why are vehicle servicing costs such a big secret?
By Nathan Cooper Working in the motor retail sector, which I have done for over
UK tyre sales are flat, but in the franchised sector they are down
By Nathan Cooper There are over 40 million tyres going on to cars in the
How automotive analytics can help your aftersales team improve
By Nathan Cooper Automotive aftersales teams play a critical role in ensuring customer retention and
Why eVHC is still a key part of aftersales operations
By Nathan Cooper The automotive aftersales market in the UK and Europe presents a significant
BEV – What’s the impact on aftersales?
By Nathan Cooper As electric vehicles (EVs) continue to gain popularity, the automotive industry is
