What has WLTP got to do with BEV?
By Richard Robinson You have to love all the acronyms in use across our industry!
From discs and pads to rubber and tracking
By Richard Robinson Almost two-thirds of customers leave volume brand franchises with an identified
Car Safety – the Cost/Value Challenge
By Richard Robinson The government's plan to extend a car's first MOT test from three
Service plans price certainty – the dealer opportunity
By Nathan Cooper, Product Marketing Manager "It's worth remembering that service plans are intended to
BMW Borehamwood – making the most of digital aftersales solutions.
By Nathan Cooper, Product Marketing Manager Last week we visited Group 1 Borehamwood to
Online service booking vs call centres – which is better?
By Nathan Cooper, Product Marketing Manager With customers’ demands changing regularly and more customers
5 ways automotive business intelligence can help your aftersales operation
By Nathan Cooper, Product Marketing Manager Business intelligence (BI) has become an indispensable tool
Agency impact – ARN Conference Summary
By Nathan Cooper The Impact of the Agency Model on UK motor retail Yesterday
Charity work in 2022
In 2022, the team at REALtime Communications raised a fantastic £1,539 for charity and
Realising the PCP ‘Renewal’ Opportunity in Sales & Aftersales
By Richard Robinson, COO REALtime Communications • News that over half of PCP customers
