EVs – the technician challenge
Author: Richard Robinson The rapid growth of EVs in the UK continues to
Q3 was the busiest quarter of 2023 for vehicle service and repair complaints
Author: Richard Robinson Q3 saw the number of vehicle service and repair cases
Connect with us at AM Live, 9th November, Birmingham
We are delighted to be attending AM Live again this year along with other members
Sinclair Group continue “going digital”
Our team has been working with Sinclair Group, deploying our REALaftersales+ solution. Below
Upsell and cross-sell at the service desk
Author: Nathan Cooper Making it easier for customers to buy additional products and
Halfords – The dealer value challenge
Author: Richard Robinson Halford’s recent high-profile ‘Dealer or No Dealer’ campaign, which attacks
The tyre opportunity is more than just selling rubber
By Richard Robinson A 16% year-to-date market share for newly registered Battery Electric Vehicles (BEVs)
Time to stress quality and safety of repairs
By Richard Robinson Almost half (45%) of motorists have “botched” a car repair or maintenance
Will Mobile Servicing Help Aftersales Activty
By Richard Robinson Mobile servicing is gaining traction. Halfords and now the RAC have embraced
The ‘Year of the Pothole’ – take extra time on eVHC checks
By Richard Robinson The AA attended more than 52,000 pothole-related breakdowns in April 2023, with
