Empowering your Aftersales team.
We’re specialists in developing integrated software for automotive retailers – streamlining aftersales operations, we provide you with ultimate flexibility.
By simplifying processes and tracking performance, we help retailers improve their efficiency and drive profitability.
Why RTC?
Our Solution.
We have developed a solution to support you every step of the way through our integrated platform, helping to streamline processes, increase efficiency and drive more profit.
RTC Aftersales.
A complete solution for your Aftersales team. Book service and repair work, utilise full eVHC, track all jobs in place through Workshop Management and create full outbound campaigns to maximise your service opportunities. Various tools can be configured, allowing your customer to interact with your retailer online removing need for physical paper based job cards – creating a fully digital experience for your business and customer, saving you time and money in the process.
Client Testimonials.
“Customers can book their annual service and MOT online, through our website, which links in real-time directly to our available hours, with a live view of our while-you-wait times, courtesy car or collect and deliver service – job done!”
Pauline Turner
Aftersales Director
“Our customer preferences are changing rapidly. Through RTC, we can quickly adapt our customer service processes to offer more self-serving, digital-focused means of dealership interaction in line with our customer needs.”
Andrew Middleton
Aftersales Director
“We are focused on doing everything we can to meet our customers’ evolving needs. In partnership with RTC we have ramped up the digital side of our business so we can deliver seamless workshop bookings, complementing our existing web-based solutions.”
John Richardson
Head of Application Services
We have seen real results in retailers that have made the move to fully digital – making efficiency and productivity gains across their team.
News.
Aftersales cannot ignore the trend
Digitisation means different things in terms of aftersales, but one area it must embrace is meeting
Customer Notice : Reduced Support 23rd/24th February
This Thursday (23rd) and Friday (24th) we are attending our group wide company conference. A number
RTC Q4 renewals and extensions
REALtime Communications Q4 renewals and extensions We are delighted to announce a number of key customer
