Continuous Improvement and Reinvention of the Aftersales Model
Learn more by Alistair Jeff While many aftersales departments remain busy and
An Older Car Parc = The Aftersales Opportunity
Learn More by Richard Robinson Higher demand for MOT tests, tyres and
Customers are cutting back on car maintenance
Learn More by Richard Robinson Car Maintenance is Being Viewed as a
Rising Inflation Causing Industry Slowdown
by Richard Robinson “Rising inflation has seen car retailing pulled over off the
Consumer Confidence Hits All-Time Low – It’s Time to Adapt
by Richard Robinson Published since 1974, the GfK Consumer Confidence Barometer has provided
While the UK Car Parc Shrank – EVs Bucked the Trend & Look to Accelerate
by Alistair Jeff, Commercial Director The UK car parc shrank last year, the
Used Car Prices Drop
by Nathan Cooper, Product Marketing Manager With news that used car values have continued
The Increasing Importance of ‘Marginal Gains’
by Richard Robinson The prevailing economic climate is shining a light on the
Why We Love a Classic Car
by Alistair Jeff Over a long and varied career in car retailing and
JD Power Customer Service Index
by Richard Robinson Chief Operating Officer I'm fascinated by the news that more than