EVs – the technician challenge
Author: Richard Robinson The rapid growth of EVs in the UK continues to
Q3 was the busiest quarter of 2023 for vehicle service and repair complaints
Author: Richard Robinson Q3 saw the number of vehicle service and repair cases
Automotive BI – The wins for your business
Author: Nathan Cooper An automotive Business Intelligence (BI) tools are a powerful resource
Upsell and cross-sell at the service desk
Author: Nathan Cooper Making it easier for customers to buy additional products and
Halfords – The dealer value challenge
Author: Richard Robinson Halford’s recent high-profile ‘Dealer or No Dealer’ campaign, which attacks
The tyre opportunity is more than just selling rubber
By Richard Robinson A 16% year-to-date market share for newly registered Battery Electric Vehicles (BEVs)
Time to stress quality and safety of repairs
By Richard Robinson Almost half (45%) of motorists have “botched” a car repair or maintenance
Will Mobile Servicing Help Aftersales Activty
By Richard Robinson Mobile servicing is gaining traction. Halfords and now the RAC have embraced
The ‘Year of the Pothole’ – take extra time on eVHC checks
By Richard Robinson The AA attended more than 52,000 pothole-related breakdowns in April 2023, with
eVHC checklists and data to drive performance
By Nathan Cooper In the ever-evolving world of automotive workshops, one tool has been consistently
