Will Mobile Servicing Help Aftersales Activty
By Richard Robinson Mobile servicing is gaining traction. Halfords and now the RAC have embraced
The ‘Year of the Pothole’ – take extra time on eVHC checks
By Richard Robinson The AA attended more than 52,000 pothole-related breakdowns in April 2023, with
eVHC checklists and data to drive performance
By Nathan Cooper In the ever-evolving world of automotive workshops, one tool has been consistently
Unlocking the value: Why investing time in eVHC yields tangible benefits
By Nathan Cooper In the fast-paced world of automotive workshops, time is a precious commodity.
One in ten cars that passed their MOT test should have failed
By Richard Robinson • DVSA found that 12.2% of MOT test results in 2021–22 were
Falling aftersales absorption should be a major concern
Aftersales absorption levels continue a worrying downward trend. Traditionally, aftersales revenues targeted absorbing
5 minutes with John Law – Talking automotive analytics for stock pricing
By Nathan Cooper Today I wanted to do something different and share a discussion held
How automotive analytics can help your aftersales team improve
By Nathan Cooper Automotive aftersales teams play a critical role in ensuring customer retention and
Why eVHC is still a key part of aftersales operations
By Nathan Cooper The automotive aftersales market in the UK and Europe presents a significant
BEV – What’s the impact on aftersales?
By Nathan Cooper As electric vehicles (EVs) continue to gain popularity, the automotive industry is