Connecting you, in REAL time.

We’re specialists in developing integrated software for automotive retailers – streamlining sales and aftersales operations, we provide you with ultimate flexibility.

By simplifying processes and tracking performance, we help retailers improve their efficiency and drive profitability.

Why RTC?

  • Over 20 years’ experience in developing and deploying integrated software for franchised dealers

  • Streamline your sales lead management and/or aftersales operations

  • Increase revenue and profit through efficiency savings
  • Simplify workflows around the business
  • Manage the entire customer journey
  • Drive productivity by having all third parties and data in one place
  • Empower your team and management with simple, user-friendly platforms and actionable insight reporting.

Our Products.

We have developed a range of solutions for all parts of your business – from sales to aftersales, we can support you every step of the way through our integrated platform, helping to streamline processes, increase efficiency and drive more profit for your retailers.

REALinsights, now CitNOW Insights, delivers data analytics that allow your business to deliver real results, by tracking performance across all departments in real time, empowering your business to adapt quickly.

Choose from a range of optional extras to add to your REALaftersales package – from online service booking to check-in services, we can help your retailers go fully digital.

Electronic vehicle health check system that supports your retailers to identify, track and advise your customers regarding additional repair, upsell and deferred opportunities.

A complete aftersales solution, empower your team to book service and repair work, utilise full eVHC, track jobs in Workshop Management and create full outbound campaigns to maximise your service opportunities.

Our Partners.

Working in partnership is key to our business. We work and integrate with a range of industry providers, retail groups and vehicle manufacturers to provide solutions that are simple and deliver real results.

  • Technology and product providers

  • Single site to large retail groups

  • Vehicle manufacturers and partners

Client Testimonials.

  • Chorley Group

“Customers can book their annual service and MOT online, through our website, which links in real-time directly to our available hours, with a live view of our while-you-wait times, courtesy car or collect and deliver service – job done!”

Pauline Turner
Aftersales Director

  • Inchcape UK

“Our customer preferences are changing rapidly. Through RTC, we can quickly adapt our customer service processes to offer more self-serving, digital-focused means of dealership interaction in line with our customer needs.”

Andrew Middleton
Aftersales Director

  • Lookers

“We are focused on doing everything we can to meet our customers’ evolving needs. In partnership with RTC we have ramped up the digital side of our business so we can deliver seamless workshop bookings, complementing our existing web-based solutions.”

John Richardson
Head of Application Services

Technician efficiency has increased by an average of
Technician non-productive hours have reduced by

We have seen real results in retailers that have made the move to fully digital – making efficiency and productivity gains across their team.


CitNOW Group acquire Feasa

December 13th, 2023|

CitNOW Group have further expanded their ecosystem of specialist automotive software solutions with the acquisition of

Get in contact with us today.

Contact us RTC Automotive Solutions Suite 4 The Pavilions, Bridge Hall Drive, Bury BL9 7NX
0161 249 6600
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