Outbound Contact

Contact is a call management system, using an intelligent interface and flexible scripts with the aim of retaining and reconnecting with the customer at the appropriate time.

  • Can be used at site level within your dealership or via an external customer management centre
  • Automatic generation of bespoke contact lists, ranging from aftersales retention, deferred work follow-up and customer satisfaction
  • Configurable contact cycles
  • Pre-programmed objection handling and callback shortcut buttons
  • Tailored SMS and email templates
  • Activity reporting and lost sale analysis.
Next: Reporting
Contact us

Contact us

RTC Automotive Solutions
Suite 4 The Pavilions,
Bridge Hall Drive,
Bury BL9 7NX

0161 249 6600