As part of its ambitious plans for growth in 2023, REALtime Communications, which became part of the CitNOW Group in 2022, has appointed Julian Wheway to the newly created role of Chief Product Officer.

A highly experienced product and proposition leader, Julian has gained extensive experience in the automotive sector, having worked in senior roles within Cox Automotive and Listers Group. As well as major organisations, he has also been highly successful in supporting a number of start-up businesses. The combination of an entrepreneurial, can-do mindset and project management skills to deliver tangible results is a valuable addition to REALtime Communications, as COO Richard Robinson notes:

“2023 is an important year for REALtime Communications, and we are accelerating our product development as part of ambitious growth plans in the UK and internationally. Last year we deployed over 90 new features and enhancements to our highly regarded aftersales software, launched our business intelligence solution REALinsights to market, as well as making moves internationally following considerable investment in our next-generation platform.”

“Now with Jules onboard full-time, we are looking forward to more of the same as we continue our plans to support existing customers and continue to grow at scale.”

Reflecting upon his appointment, Julian concludes:

“Over recent years, I have enjoyed working across multiple markets as a consultant; the experience has been invaluable. Working with the team at REALtime Communications in recent years, there was very evidently a great cultural and ambition fit. The automotive industry is undergoing huge change, and the chance to be part of a business committed to helping retailers to reshape their future and grow is a great prospect. I’m delighted to be onboard.”