Our vision.
With over 20 years’ experience, we equip dealers with proven solutions to streamline their sales and aftersales operations, helping them drive revenue and deliver a truly premium customer experience. We encourage and facilitate integration with a host of third-party providers, by using dynamic, open-platform technology.
What we do
RTC are specialists in developing and deploying software for dealerships to streamline their sales lead management and aftersales operations.
Why and how?
We work with clients to improve their efficiency and processes, helping them keep pace as the automotive industry rapidly evolves. We offer a complete solution, using open-platform technology to facilitate the integration of the most effective dealership software.
A brief history of RTC
RTC (Real Time Communications) was formed back in 2001 by Tim Baumfield and Mike Whitney, who had previously worked together on differing automotive projects. It was a classic case of spotting a gap in the market and trying to fill it!
Like many software businesses, the early days were tough, as products were developed and early customers nurtured. But the appetite displayed by the dealerships that were early adopters convinced Tim and Mike that they were on the right path.
RTC has achieved ISO 27001 UKAS accreditation
As part of CitNOW Group, RTC has achieved ISO 27001 UKAS accreditation for its information security management system (ISMS).
Verified by an independent body, the ISO 27001 certification proves CitNOW Group can offer its quality product range with increased data security for its customers.
To achieve the demanding certification, businesses must undergo a rigorous independent review and audit of its ISMS and conduct thorough risk assessments throughout the business.
The certification also means that business and customers using CitNOW Group apps have a proven and independently-verified system supporting them, keeping their data secure and private to the highest global standards.
To verify this, it can be validated with our certificate number (IS 785456) on the BSI website.
Latest news
The latest updates from RTC, plus recent news from across the automotive and technology industries. Discover how the latest industry updates will impact your dealership.
