An easy-to-use, fully scripted booking system that can be used both in the dealership and the centralised contact centre, reflecting your available resource at any point in time, based on customer requirements.
There are many benefits and functions within our booking system, including:
- Deployable in dealership and/or contact centre
- Fully scripted
- Customer qualification
- Supports GDPR compliance
- Automated Tax & MOT expiry checks
- Accommodates multiple workshop resource types
- Aligns customer wishes with available resource
- A true online journey, delivering actual available resource in real time
- Automatic notifications of recall and outstanding work
- Targeted presentations to maximise the revenue opportunity
- Seamlessly integrated and automated internal and customer communications.