Connecting you, in REAL time.
We’re specialists in developing integrated software for automotive retailers – streamlining sales and aftersales operations, we provide you with ultimate flexibility.
By simplifying processes and tracking performance, we help retailers improve their efficiency and drive profitability.
Why RTC?
Data analytics that allow your business to deliver real results, by tracking performance across all departments in real time, empowering your business to adapt quickly.
Online document storage to help your retailers go digital – get peace of mind that your documents and key information are stored centrally in a secure and environmentally friendly manner.
Choose from a range of optional extras to add to your REALaftersales package – from online service booking to check-in services, we can help your retailers go fully digital.
Electronic vehicle health check system that supports your retailers to identify, track and advise your customers regarding additional repair, upsell and deferred opportunities.
A complete aftersales solution, empower your team to book service and repair work, utilise full eVHC, track jobs in Workshop Management and create full outbound campaigns to maximise your service opportunities.
Client Testimonials.
“Customers can book their annual service and MOT online, through our website, which links in real-time directly to our available hours, with a live view of our while-you-wait times, courtesy car or collect and deliver service – job done!”
Pauline Turner
Aftersales Director
“Our customer preferences are changing rapidly. Through RTC, we can quickly adapt our customer service processes to offer more self-serving, digital-focused means of dealership interaction in line with our customer needs.”
Andrew Middleton
Aftersales Director
“We are focused on doing everything we can to meet our customers’ evolving needs. In partnership with RTC we have ramped up the digital side of our business so we can deliver seamless workshop bookings, complementing our existing web-based solutions.”
John Richardson
Head of Application Services
We have seen real results in retailers that have made the move to fully digital – making efficiency and productivity gains across their team.
News.
Easter Opening Times
Team RTC would like to wish you a Happy Easter! We hope you have an egg-cellent
Aftersales cannot ignore the trend
Digitisation means different things in terms of aftersales, but one area it must embrace is meeting
Customer Notice : Reduced Support 23rd/24th February
This Thursday (23rd) and Friday (24th) we are attending our group wide company conference. A number