We’re delighted to announce a partnership with automotive payment provider Auto Service Finance (ASF). The collaboration will see ASF’s aftersales payment integrated into our Aftersales platform, and will mean ASF’s ‘buy now, pay later’ service will be easily offered to aftersales customers at dealerships using our software.

Our Aftersales management technology, which provides dealerships with inbound booking, workshop loading and management, electronic vehicle health check and deferred work contact capabilities, now also includes the ability to offer customers the option of splitting their payments across a number of interest-free instalments.

Decisions are offered and processed immediately within the platform using ASF’s proprietary risk management technology, helping to speed up the customer approval process and enabling dealerships to sell work that might have otherwise been declined.

ASF is now used by more than 2,000 dealership sites in the UK, including sites belonging to brands such as Jaguar, Land Rover, Peugeot, Citroën, Ford and Vauxhall. The business has also started working with Volkswagen Group brands across the country. Dealerships typically pay a percentage of the work sold using ASF to the company.

James Jackson, Co-founder and CEO of ASF, said:

“Having the ability to offer customers flexible payment options is becoming increasingly important to retail businesses, and dealerships are no different. Customers also have high expectations for convenience and by integrating our solution with RTC Aftersales, we will be able to provide dealerships with a quick way of streamlining the approval of work, with the ability to split payments a seamless part of the process”.

Richard Robinson, Chief Operating Officer at Real Time Communications, said:

“We’re constantly looking to develop our solutions and integrate with new partners. The ability for our dealerships to offer their customers a simple way to choose flexible payment as part of the approval process for any required work will ensure a smoother aftersales experience.”

Here at RTC, our Aftersales technology is used by major dealership groups across the UK, and this partnership will add to our integration capabilities, as well as further increasing ASF’s footprint.

Find out more about our Aftersales platform here.

Find out more about ASF here.