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X-ORIGINAL-URL:https://www.rtcauto.co.uk
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DTSTART;VALUE=DATE:20231206
DTEND;VALUE=DATE:20231207
DTSTAMP:20260530T063753
CREATED:20231116T084413Z
LAST-MODIFIED:20231116T131719Z
UID:3438-1701820800-1701907199@www.rtcauto.co.uk
SUMMARY:CitNOW Group delighted to co-sponsor special NFDA Driving Digital event
DESCRIPTION:The first-ever ‘special edition’ event\, hosted by the NFDA\, is focusing on the future by bringing together new entrant OEMs and dealers to ideate\, discuss\, and create opportunities for the next decade. \nFor those attending\, it will be a moment to understand the challenges and opportunities the market presents and to hear first-hand how the leading businesses are taking advantage of the opportunity’s new entrants present. \nWith a packed agenda running from 9.30am to 1.40pm\, our Group Sales Director\, Callum Wood\, will be joining a number of special guests on the panel to reflect and discuss key issues\, find out more.
URL:https://www.rtcauto.co.uk/event/citnow-group-6th-december-2023/
LOCATION:Lords Cricket Ground\, St John's Wood Rd\, London\, NW8 8QN\, United Kingdom
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231109
DTEND;VALUE=DATE:20231110
DTSTAMP:20260530T063753
CREATED:20230928T093137Z
LAST-MODIFIED:20230928T093216Z
UID:3418-1699488000-1699574399@www.rtcauto.co.uk
SUMMARY:AM Live - 9th November 2023
DESCRIPTION:Connect with us at AM Live\, 9th November\, Birmingham \nWe are thrilled to announce our attendance at AM Live this year once more. Come visit us at stand C10 on 9th November at the NEC in Birmingham\, where we will showcase how CitNOW Group solutions can elevate your performance\, boost your revenue\, and open up new profit possibilities for you.
URL:https://www.rtcauto.co.uk/event/am-live-9th-november-2023/
LOCATION:NEC\, Birmingham
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20230427T140000
DTEND;TZID=Europe/London:20230427T150000
DTSTAMP:20260530T063753
CREATED:20230411T152953Z
LAST-MODIFIED:20230411T153154Z
UID:3305-1682604000-1682607600@www.rtcauto.co.uk
SUMMARY:Auto Retail Live: Used Car KPIs
DESCRIPTION:With the March plate-change month out of the way\, used car performance comes to the fore as retailers look at how best to manage part-exchanges. \nIn the next Auto Retail Live webinar\, we’ll be looking at how the first quarter has performed for used cars\, including average sales values\, days to sell and gross profit per unit. We’ll discuss the outlook for used car values overall\, as well as why there’s instability in the EV market and what’s likely to happen to diesel values. Overall\, we aim to help you make more money selling used cars. \nOn the show\, we’ll talk to Hendy Group Chief Executive Paul Hendy\, Marc Thornborough from Auto Trader\, Mike Jones from Fresh Tracks and John Law from RealTime Communication about used car market trends\, how to measure performance and what you can do to improve your business. \nAuto Retail Live on Thursday 27th April\, brought to you in partnership with RealTime Communications\, will examine the data\, discuss hands-on experience and offer advice about how to get the most out of your used car operation. \nOur expert panel will also be available live to answer your questions to help you run a more successful used car operation. \nKey topics for discussion include: \n\nFirst quarter used car market performance\nHow is Q2 likely to track\nWhy are EV values unstable\nWhich KPIs offer the best insight\nWhat you can do to improve performance.\n\nREGISTER NOW and join us online at 2 pm on Thursday 27th April for our Used Car KPIs webinar.
URL:https://www.rtcauto.co.uk/event/auto-retail-live-used-car-kpis/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230126T083000
DTEND;TZID=UTC:20230126T143000
DTSTAMP:20260530T063753
CREATED:20230130T092206Z
LAST-MODIFIED:20230130T093936Z
UID:3211-1674721800-1674743400@www.rtcauto.co.uk
SUMMARY:Auto Retail Live - Implications of the rollout of Agency
DESCRIPTION:Clarity is emerging as manufacturers state plans and ambitions for the future direction of their automotive retail representation in the UK. Many are moving their new retail distribution to a form of agency sales. \nAuto Retail Network will be holding this conference to explore the latest developments in agency agreements. Key topics and issues will be explored\, analysed and discussed from the viewpoint of the retailer and manufacturer. The industry’s leading experts and commentators will provide all content. \nDetailed presentations and discussions will cover published documents\, including the specific items contained within them\, together with the future and wider implications of agency agreements for franchised retailers in the UK. \nWe will explore the financial impact on franchised retailers of the switch to agency\, together with the longer-term prospects for the UK automotive retail landscape. A session will also be devoted to understanding how agency agreements have been implemented overseas and the issues that have arisen. \nThis event is held in partnership with Automotive Transformation Group and CitNOW Group.
URL:https://www.rtcauto.co.uk/event/auto-retail-live-implications-of-the-rollout-of-agency/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221115T140000
DTEND;TZID=UTC:20221115T170000
DTSTAMP:20260530T063753
CREATED:20221205T095457Z
LAST-MODIFIED:20221205T121609Z
UID:3180-1668520800-1668531600@www.rtcauto.co.uk
SUMMARY:ARN Webinar - Future of aftersales
DESCRIPTION:New car sales have been down for three years\, EVs are taking an increasing share of new car sales and the consumer has been hit by a cost-of-living crisis. So\, what does that mean for the future of aftersales? \nJoin us on Tuesday 15th November 2022 at 2pm for our next Auto Retail Live webinar\, where we will analyse and discuss these points – to deliver the best advice and tips to implement in your aftersales operations. We’ll not just show how to stay profitable in the current economic climate\, but how to really boost your aftersales performance. \nJoining the panel are Sarah Brettle\, Director of Ford Customer Service Division; Robert Forrester\, CEO of Vertu Motors; and John Law\, Data and Insights Director at REALtime Communications. They will analyse the market and answer your questions about how best to assess and then improve your aftersales business. \nREGISTER HERE to join the webinar \nKey topics for discussion include: \n\nWhat’s happened to the usual seasonal business model? And is this the new normal?\nTrends continuing to impact aftersales\nWhich KPIs offer the best insight? And what to do with that information.\nHow to best improve customer retention\nIs scale the only answer to rising EV uptake?\n\nREGISTER NOW and join us online at 2 pm on Tuesday 15th November for our next Auto Retail Live broadcast. It’s 40 minutes that will give you the knowledge and expert opinion you need to keep your business ahead of the market. \nWe look forward to welcoming you on 15th November for our latest Auto Retail Live webinar held in partnership with REALtime Communications. \nTristan Young\nEditorial Director\nAuto Retail Network
URL:https://www.rtcauto.co.uk/event/arn-webinar-future-of-aftersales/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20221110T110000
DTEND;TZID=UTC:20221110T170000
DTSTAMP:20260530T063753
CREATED:20220616T114749Z
LAST-MODIFIED:20220616T114749Z
UID:3012-1668078000-1668099600@www.rtcauto.co.uk
SUMMARY:AM Live
DESCRIPTION:Description: Automotive Management Live welcomes motor retail managers from across the UK to shape the future of the industry and network with peers and suppliers. \nVisit us on stand P70 where we will show you our latest technology\, and also listen to our team as we participate in Operational Theatre – “Aftersales lets take away the pain”.
URL:https://www.rtcauto.co.uk/event/am-live/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220929T110000
DTEND;TZID=UTC:20220929T120000
DTSTAMP:20260530T063753
CREATED:20220906T082354Z
LAST-MODIFIED:20220907T103941Z
UID:3102-1664449200-1664452800@www.rtcauto.co.uk
SUMMARY:RTC & EMaC Webinar - ﻿"Managing your long term aftersales revenue"
DESCRIPTION:Please join us on the 29th September @ 11am for our latest webinar – “Managing your long term aftersales revenue”. \nWe will be joined by EMaC where we will be discussing current industry trends in aftersales\, challenges retailers are facing and some ideas of ways to improve your aftersales performance now and in the long term. \nRegister today: \nhttps://us06web.zoom.us/webinar/register/3216612687709/WN_JEMQlZp5RIW-u3dQVhKhYw
URL:https://www.rtcauto.co.uk/event/rtc-emac-webinar-managing-your-long-term-aftersales-revenue/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220621T140000
DTEND;TZID=UTC:20220621T150000
DTSTAMP:20260530T063753
CREATED:20220616T114456Z
LAST-MODIFIED:20220616T120023Z
UID:3011-1655820000-1655823600@www.rtcauto.co.uk
SUMMARY:Keyloop x RTC x Tjekvic - Aftersales Efficiency Webinar
DESCRIPTION:The aftersales experience can be a bumpy ride for you and your customers. This session brings together industry insights from Keyloop\, Real Time Communications and Tjekvik to share best practice for your service department. \nWatch examples from other workshops about how to maximise maintenance and servicing opportunities\, ask questions to our expert panel and discover new solutions that could work for your dealership. \nWho should attend? Aftersales Managers\, Service Advisors\, GMs\, IT & Finance Managers\, Workshop Technicians and Controllers. \nRegister here: \nhttps://keyloop.zoom.us/webinar/register/9516505402644/WN_83UYWoDaTl689xvJ75j6AQ
URL:https://www.rtcauto.co.uk/event/keyloop-x-rtc-x-tjekvic-aftersales-efficiency-webinar/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20220614T110000
DTEND;TZID=UTC:20220614T120000
DTSTAMP:20260530T063753
CREATED:20220616T103727Z
LAST-MODIFIED:20220616T120104Z
UID:3001-1655204400-1655208000@www.rtcauto.co.uk
SUMMARY:RTC x AutoTrader Webinar - Effective Stock Price Management
DESCRIPTION:Please join us on the 14th June @ 11 am for a joint webinar with REALtime Communications and AutoTrader\, where we show you how to effectively manage your vehicle stock pricing using REALinsights and AutoTrader data. \nIf you want to find a better way to keep your stock pricing up to date and in line with the wider industry\, this webinar is for you\, and will help your team keep your vehicle stock moving quickly and priced to maximise margin. \nHosted by Alistair Jeff\, REALtime Communications Commercial Director\, John Law\, REALtime Communications Insights Director and Paul Keatley\, Auto Trader Client Development Director. \n  \nWatch Again : Link to News Story
URL:https://www.rtcauto.co.uk/event/14-06-22-rtc-x-autotrader-webinar-effective-stock-price-management/
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